Your files stay yours.

This policy explains how QBOConverters (“we,” “us”) collects, uses, and protects information when you visit qboconverters.com or use its services. It applies to information collected through our online services.

By using the site, you acknowledge this policy. Where applicable law requires consent for a particular use, we will request it separately.

We may receive information you choose to share. When information is requested, we will explain what is needed and why at that point. This may include:

• contact details and the contents of messages you send to us;
• account and profile details when you register or sign in;
• documents submitted for conversion and information contained in those documents;
• information needed to complete a purchase or provide customer support.

When you use the site, basic technical and usage information may be recorded, such as your IP address, browser type, internet service provider, date and time of a visit, referring and exit pages, and general interactions with the site. We use this information to understand trends, administer and improve the site, and help prevent misuse. We may use service providers to measure and analyze site activity.

Cookies or similar browser storage may support site features and help us understand how visitors use the site. You can manage cookies through your browser settings; some features may not work as intended if cookies are disabled.

We use information to provide and maintain the site and conversion services, manage accounts and purchases, respond to questions, improve our services, communicate service-related updates, and detect or prevent fraud, abuse, or security issues. We may also send promotional communications where permitted. You can opt out of promotional messages using the instructions provided in them.

We use submitted documents to provide the conversion you request. Uploaded documents remain on our servers for up to 24 hours and are then deleted. We do not share your documents with third parties for their own use or marketing; limited service providers may process them only as needed to complete your requested conversion.

Please upload only documents you are authorized to use, and keep your own copies of important source files and results. If you have a question or request about a document, contact us using the details below.

We may share limited information with service providers that help us operate the site, fulfill a request, or complete a purchase. They may use it only to provide those services to us. We may also disclose information when required by law, to protect rights or safety, to investigate fraud or misuse, or as part of a business transfer. We do not sell personal information.

Uploaded documents are deleted after 24 hours. We retain other information only as long as reasonably needed to provide our services, respond to requests, meet legal obligations, and resolve disputes.

We use reasonable safeguards designed to protect information. No online service can guarantee complete security, and you should take care when sending sensitive information over the internet.

Depending on your location, you may have the right to ask what personal information we hold about you, request a copy, correct inaccurate or incomplete information, request deletion, restrict or object to certain processing, or request that eligible information be transferred to you or another organization. You may also opt out of promotional communications using the instructions included with them.

If you live in a place with consumer privacy laws, you may also be able to ask for the categories and specific pieces of personal information collected, request deletion, and opt out of the sale of personal information. We do not sell personal information.

Contact us to exercise a right. We may need to verify your identity before responding. We aim to respond within one month, or sooner if applicable law requires. Some requests may be limited where an exception applies.

Our service is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, please contact us so we can review the matter and take appropriate steps.

Our site may link to websites or services operated by others. Their privacy practices are governed by their own policies, and we are not responsible for how they handle information. We encourage you to review their policies before sharing information with them.

We may update this policy from time to time. The latest version will appear on this page with its updated date. Please review it periodically to stay informed about our privacy practices.